At Chirag Pure Copper, it is our endeavor to make your shopping experience seamless, enjoyable, simple and hassle-free. Therefore, we ensure that every product you order is in perfect condition and that it reaches you within the time stipulated by us. Please do peruse our Shipping & Delivery Policy.
TYPES OF SHIPPING AVAILABLE
We only provide a Standard mode of shipping to our customers and it will take 12 to 14 business days for your order to get delivered.
Please note that in case of any natural calamity or disaster, the standard time of shipment might get extended
SHIPPING CHARGES
As a special privilege to our valued customers, chiragpurecopper.com offers Free Shipping on all orders that amount to ₹ 999/- and above. Our standard shipping charges on all orders below ₹ 999/- are ₹ 99/-.
PACKAGING
All items are carefully packaged at our warehouse to avoid any form of damage. Our products are wrapped and sealed with a tamper and weatherproof packaging to ensure that you receive your order in a safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact us our Customer Service at [email protected]
DELIVERY TIME & TRACKING INFORMATION
Our delivery partners will attempt to deliver the package thrice before it is returned back to us. Please provide your complete and accurate address including Pin code and mobile number in the delivery address as it will help in making a faster delivery. An email will be sent to you after the order is shipped and also once delivered, for a complete update of our delivery process. For further assistance, please contact our Customer Service at [email protected]
PAYMENT POLICY
www.chiragpurecopper.com offers multiple ways to make payments for your order. We accept all major Credit/Debit Cards and Net Banking transactions. All your Debit/Credit information remains confidential. Our trusted payment gateway (Razorpay) is compliant with the highest standards in the payment processing industry to make sure your personal information is safe. For any assistance related to payments, please contact our Customer Service at [email protected]
